Our Privacy & Policy

Effective Date: October 2025
Last Updated: October 2025

At Lumora Touch Massage, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how it is collected, used, and safeguarded. This Privacy Policy outlines how we handle your data when you visit our website, make a booking, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your full name, phone number, email address, and booking details when you schedule a massage session.

• Payment Information: limited to billing details required for processing payments securely.

• Communication Data: including WhatsApp messages, emails, or inquiries you send to us.

• Technical Information: such as your IP address, browser type, and device information, collected automatically for website performance and security.

2. How We Use Your Information

Your information is used to:

• Process bookings and confirm appointments.

• Communicate with you about your sessions, promotions, or service updates.

• Improve our website and user experience.

• Ensure a safe and personalized service experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We take reasonable measures to safeguard your data from unauthorized access, disclosure, or misuse. All personal information is stored securely, and online transactions are processed through trusted, encrypted payment systems.

4. Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect certain website functions.

5. Third-Party Links

Our website may contain links to external websites (e.g., payment gateways or social media pages). Lumora Touch Massage is not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before sharing personal data.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of inaccurate information.
• Withdraw your consent at any time by contacting us.

For privacy-related inquiries, you can reach us at:
info@lumoratouchmassage.com
+60 17 823 4870

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
Lumora Touch Massage
Email: info@lumoratouchmassage.com
WhatsApp: +60 17 823 4870
Location: Klang Valley, Malaysia